Happy Family Store: Reliability, Savings, Customer Testimonials
- written by Joseph W. Prows, M.D.
- reviewed by Mason S. Shamis, M.D.
- published 11 july, 2024
- updated 2 september, 2024
Happy Family Store is a trusted pharmacy offering safe, certified prescription drugs and an extensive selection of affordable, approved generics. Customers choosing family pharmacy can be confident in receiving top-brand and generic medicines at competitive prices. The pharmacy fulfills hundreds of prescriptions daily, maintaining high standards of quality and service. With a strong commitment to customer service, a well-structured discount system, a clear return policy, and a secure ordering process, the store is regarded as one of the most reliable online drugstores in the USA. It provides everything expected from a reputable online pharmacy.
Table of Contents
Company Experience
According to the information on the landing page, the company was founded in 2006. It has been operating for almost 20 years in the pharmaceutical world. It’s hard to do that being a scam. Scams take money and leave while reputable pharmacies need more time to prove their reliability. By investigating testimonials on Trustpilot and other point-of-view websites, Happy Family Pharmacy has a positive reputation among its customers. Real feedback states for real services. So, we can say the pharmacy is real and legal.
What’s more, it has the required license and certificates to function according to governmental law. It works with reputable drug manufacturers and suppliers. It’s a good sign as one doesn’t risk getting fake medicines. So, our first opinion is that one can order the required drugs here. All payments are secured by the SSL encryption protocol. One can get delivery insurance for $5. The security of the provided services is supported by Comodo Secure, McAfee, and Security Metrics Certified. So, the pharmacy guarantees safety for online purchases.
Product Selection: Over 1400 Medicines and Supplements
The drugstore has drugs that are sold only with a prescription and OTC products that one can buy without professional consultation. Generally, Happy Family Store offers a great range of drugs to treat the following health disorders:
- alopecia
- obesity
- depression
- bacterial and viral infections
- cardiovascular diseases
- high cholesterol
- erectile dysfunction
- blood sugar level ups and downs
Top 15 Prescription drugs at Happy Family Store
- Cialis
- Simvastatin
- Glipizide
- Amlodipine
- Omeprazole
- Levothyroxine
- Albuterol
- Amoxicillin
- Losartan
- Viagra
- Furosemide
- Hydrochlorothiazide
- Prednisone
- Cetirizine
- Ciprofloxacin
It isn’t hard not to find the required drug or its analog on the website. The drugstore offers both brands and generics to offer a variety and to have a better pricing policy. As one knows, generics are cheaper than their original variants. Generics appeared later than brands. So their manufacturers didn’t pay for the formula development and promotion. It explains the difference in the cost. Besides, brands have already gained their reputation. To attract more customers, the developers of generics have to reduce the cost.
Is Happy Family Store a Verified Pharmacy?
Happy Family Store is a hallmark of trust and reliability in the online pharmacy industry. This pharmacy is not only fully licensed but also carries multiple prestigious certifications that underscore its commitment to safety, quality, and customer satisfaction.
The drugstore holds certification from the Verified Internet Pharmacy Practice Sites (VIPPS), ensuring it meets stringent safety and quality standards. The Better Business Bureau (BBB) has given it an A+ rating, highlighting its commitment to outstanding customer service and operational integrity. Furthermore, the pharmacy has received high ratings on Trustpilot, where customers frequently commend its reliable service and high-quality products.
Certifications and Ratings
- Verified Internet Pharmacy Practice Sites (VIPPS). Certified Member, ensuring high safety and quality standards.
- Better Business Bureau (BBB). A+ Rating, reflecting excellent customer service and operational integrity.
- PharmacyChecker. Verified Online Pharmacy, confirming legal and safe operations.
Opting for this store means choosing a pharmacy that has demonstrated its legitimacy through rigorous standards set by esteemed organizations. Customers can feel confident that their health is managed with medications that are both safe and effective, all delivered with the highest level of professionalism and care. The consistent positive feedback and high ratings further reinforce HFS as a trusted and verified pharmacy solution for all your medication needs.
Prescription Verification and Renewal Process
The process begins with submitting a valid prescription via their secure online platform. Customers can either upload a digital copy or provide their physician’s contact information for direct verification.
Happy Family Pharmacy ensures quick turnaround times, typically verifying prescriptions within 24 hours. This prompt service is crucial for patients needing timely medication refills. Additionally, their system sends automated reminders for prescription renewals, helping customers stay on top of their medication schedules without hassle.
Moreover, their customer support team is readily available to assist with any issues during the verification process, ensuring clarity and confidence for users.
How Does Happy Family Store Keep Prices Low?
Happy Family Store doesn’t have any special loyalty rewards for its regular customers. However, it has over 80% returned clients due to low prices and cheap delivery costs.
- The pharmacy has many generics for a low price. Moreover, it deals with reliable delivery services that don’t charge much.
- The next advantage is a discount program for bulk purchases. The website shows the provided discount for each package. So, a person can choose how much to save.
- Reliable clients get a 10% discount for the next orders which explains the high rate of returning customers.
- Those who pay using cryptocurrency get another 10% discount.
- Some drugs have special offers. Sometimes, the company provides coupons.
- Together with a favorable pricing policy, these discounts give customers a chance to afford their treatments.
All in all, the pharmacy has favorable prices. Compared to brick-and-mortar drugstores, its customers can save up to 90% due to wholesale offers and certain discounts.
HappyFamilyStore vs Efamilyrx.com: A Comparative Analysis
In this review, we pit Happy Family Store against Efamilyrx.com to see how they stack up.
Firstly, let’s talk about pricing. HFS boasts low prices with additional discounts for bulk purchases and cryptocurrency payments. On the other hand, Efamilyrx pharmacy offers competitive rates but falls short in providing extensive discounts. For budget-conscious customers, HFS seems to have the upper hand.
Customer service is another critical factor. HFS offers support via email, phone, and chat, although finding the chat option can be challenging. Efamilyrx.com provides similar support but lacks the integration of AI for prescription refill reminders, a feature that gives the store a slight edge in user convenience.
Delivery options reveal another stark contrast. Happy Family Store offers free delivery, but its services aren’t available in all countries, and standard deliveries can take longer than expected. Efamilyrx.com, meanwhile, has a broader shipping reach but does not consistently offer free delivery. For those within HFS’s serviceable regions, the cost savings on delivery could be significant.
Both pharmacies prioritize safety and anonymity in transactions, which is commendable. However, HFS sweetens the deal with a 10% discount for loyal customers and those opting for cryptocurrency payments. Efamilyrx.com does not offer such incentives, making HFS more appealing for frequent buyers.
In conclusion, while both Happy Family Store and Efamilyrx.com have their strengths, HFS edges out slightly in terms of pricing, customer incentives, and AI integration. It may not be perfect, but for those prioritizing cost savings and convenience, HFS proves to be a worthy contender.
Convenient Product Search
At first, one can have difficulties with finding the required product. The main website has the following categories:
- Home
- Who we are
- Delivery terms
- How to order
- Contact us
- News
As one can see it doesn’t offer any products. To get what one needs, it is necessary to click the Order Now button.
When you click this button the system redirects you to another website for orders. It is well-systematized and has all the categories that a client needs to order the required drugs.
This website has the following sections
- Home
- Categories List
- Order Status
- About Us
- FAQ
- Contact Us
At the bottom of the web page, one can find links to Our policy and Terms and Conditions. Besides, one can find the map of the website for better usability.
In case, one cannot find the required medicine on the list of available products, it is necessary to use the search line. It works accurately but lacks the AI quality to help with searching. Nevertheless, the search option works well and helps to find drugs in a couple of seconds.
By choosing the required medicine, a person can see all the needed information about it. The news section has articles about the latest research, innovations, and findings in the medical area.
The website works well on mobile devices. The pharmacy has its web pages on various social media platforms such as Facebook, Twitter, Google, and others.
So, the website has good functionality. It is compatible with mobile devices. Everything works smoothly. So, everything one needs is just a good Internet connection.
Simple Process for Ordering Drugs
One needs several minutes to order the drugs at the Happy Family Store. Just like all online shops one can use the cart to gather all the required medicines. When one collects all the goods, it will be necessary to click the checkout button. It will redirect a customer to the Payment Safe Webpage.
This is how you order the required drug.
- First, you choose the preferred delivery method.
- Then you enter the coupon word or number to get a discount.
- After that, you should provide the details for your billing address.
- The next step is to type your shipping address.
- Finally, you mention payment details and submit your order.
The website also has a refill reminder. Thanks to that, you will not forget to reorder your drugs when you run out of them.
If you want to order prescription drugs, you will have to send your prescription via email. OTC drugs do not require prescription verification.
The secure checkout page also has online support and information about the applied security methods. One can select the required language and currency to personalize the order. Besides, one can see an example of the delivery package at the top of the page.
The Secure Socket Layer protocol protects all the information given on this page. So, one doesn’t have to worry about the safety of personal data.
Traditional Payment Methods
Online payment methods must be safe for every online pharmacy. Happy Family Store has reputable payment options such as:
- Visa
- Mastercard
- AMEX
- Discover
When choosing a credit card, one mentions the card number, its expiration date, and CVC.
How Much Does the Delivery Service Cost?
The delivery price depends on the distance and the chosen delivery service. Customers choose between two delivery options. Let’s speak about each of them in more detail.
Traditional delivery
- The average delivery cost is approximately $10. The price may be higher if the distance exceeds the standard limit. Even though the pharmacy promises to deliver products to different overseas countries, not everyone can get them.
- If the customer is not on the included list of countries, the system will warn him about the inability to deliver the package.
- There are two disadvantages to choosing this shipping method. First, it is slow. The delivery can last for almost three weeks. The second disadvantage is the inability to track the delivery.
Trackable delivery
This delivery type costs approximately 30 dollars. Even though it is a bit more expensive, it has three advantages. First, it is trackable. You can see where your package is at the moment. Second, you can choose when and where your package will be delivered. Finally, the delivery period takes up to 14 days maximum. You can even get your order overnight for some extra fees.
How to Track the Package?
If a person chooses the trackable delivery, it will be possible to see its current status. One can do it either with the help of the online assistance or in the Order Status section.
Online assistance can answer customers’ questions via a phone call, chat, or email.
The second variant suits more customers overseas or those who like to control everything independently. It is necessary to mention the ID number of the order and personal email. The system will analyze the information and provide all the necessary details about the current delivery location.
How Does the Pharmacy Keeps Delivery Confidential?
As a rule, people don’t like someone to learn what is inside their package. That is why the pharmacy uses standard paper envelopes to deliver drugs. Thanks to that, only a customer knows what is inside it. One can see an example on the order page or in the article about the drug.
Can You Get Instant Online Assistance?
Online support is another essential thing for a decent online pharmacy. Happy Family Store provides instant and free online support only to its American and British customers as there are two phone numbers with the corresponding country codes. If you are a citizen of the mentioned countries, you can call them 24/7 at no cost. In other countries, citizens should better use email or inquiry forms to ask questions. Otherwise, they will have to cover phone call services independently.
Chat option becomes available only to registered clients. One can find it on the Order page by tapping the Customer Support Service link or Support Online. It’s not that easy to find for new clients. It would be better to have a pop-up chat option with the integrated bot.
According to testimonials from Happy Family Store customers, all problems have quick and quality resolutions. Refund policies work. Online assistants are polite, friendly, and very helpful.
Another thing that might help clients get instant answers to their questions is the FAQ section. It provides detailed answers to questions related to orders, deliveries, payments, and information about products. New clients usually find everything they need in this section. Other misunderstandings need support from online helpers.
Online support can help patients choose the best analog of the drug. The website also has articles about the introduced products and possible treatment methods in the News section. However, the pharmacy does not provide prescriptions. Patients must consult their health advisors to get the treatment plan. The pharmacy can only refill it as a part of the reminder app. This function is possible for OTC products and in case customers have sent their prescriptions.
NOTE! Online support isn’t responsible for prescription verification. Customers are responsible for that. For the sake of one’s health benefits, one should introduce real prescriptions.
Can You Expect a Financial Compensation?
The pharmacy protects the rights of its clients. It accepts the products within 14 days. However, there are certain rules to follow.
- The original packaging of the medicine must be whole.
- The product must meet the return policy requirements.
- One can ask for a refund if the delivery package is damaged, the drugs are expired, or something is wrong with them (melted, chopped, broken, etc.).
The company refused to accept parcels that were opened and used by the customer. That is why it is necessary to contact the support team to discuss this issue.
If the parcel can be returned, the compensation procedure starts as soon as the pharmacy receives the delivery. However, the procedure may take up to 30 days in case of holidays or overload. The refund policy does not cover delivery expenses if a customer decides to return drugs because there is no need for them anymore.
The refund policy works for clients dissatisfied with the quality of the drug. If a person has mentioned the wrong delivery address, no compensation is expected.
What Customers Say about Happy Family Store: Testimonials and Ratings
True reviews and testimonials about Happy Family Store support its statement posted on the Home page. As a rule, comments describe the successful accomplishment of delivery, proper packaging, on-time parcel arrival, etc. Here are some testimonials taken from FAQ and review websites.
More customer reviews:
“The parcel arrived in two weeks as promised. No damage was found. The expiration date is OK. Good service.”
“I bought Prandin 0.5mg (360 pills) and saved $93! I was afraid to get expired drugs but no problems with that too. Pills work well. Recommend this pharmacy”
“I didn’t know how to pay for the parcel and called UK support center. An amiable assistant gave detailed instructions. She also explained the difference between standard and express shipping. I wasn’t in a hurry, so she suggested choosing a standard one because it was free (my parcel cost $345). Nice drugstore to deal with”.
In Conclusion: Pros and Cons
Is Happy Family Store a good choice? Let’s discuss its advantages and disadvantages.
Strengths
- Competitive Pricing. Happy Family Store stands out with its low prices and substantial discounts for bulk purchases. Free delivery further enhances affordability, making it an attractive option for budget-conscious consumers. Moreover, the pharmacy offers a 10% discount for payments made with cryptocurrency and another 10% for reliable customers on subsequent orders.
- Advanced Tracking. The integration of AI technology for tracking deliveries is a significant advantage. Customers can monitor their orders in real-time, which adds a layer of transparency and reliability to the service.
- Customer Support. The pharmacy provides multiple channels for customer support, including email, phone, and chat. This ensures that help is readily available, although there is room for improvement in making the chat option more accessible.
- Transactions. HFS prioritizes the security of financial transactions and personal data. This commitment to safety is crucial for online pharmacies, where trust is paramount.
- Mobile Compatibility. The website’s compatibility with mobile devices allows customers to order medications conveniently from any location, enhancing user experience.
Weaknesses
- Limited Shipping Reach. One of the main drawbacks is that Happy Family Store does not ship to all countries. This limitation restricts its accessibility and may deter potential international customers.
- Delivery Times. Standard deliveries can be slow, taking longer than some competitors. This can be a significant issue for customers who need their medications promptly.
- Chat Support Accessibility. While online chat support is available, it is not easily found on the website. Improving its visibility could greatly enhance customer satisfaction and usability.
- Lack of Expanded Loyalty Programs. The pharmacy currently does not offer extensive loyalty programs beyond the existing discounts. Implementing more comprehensive loyalty rewards could foster stronger customer retention and satisfaction.
More Words from the Dr. Joseph Prows
Happy Family Store excels in providing affordable medications with advanced delivery tracking and secure transactions. Its competitive pricing, substantial discounts, and robust customer support make it a strong contender in the online pharmacy market. However, the pharmacy’s limited shipping reach and lengthy delivery times are notable drawbacks that need addressing.
Enhancing the visibility of chat support and expanding loyalty programs could also improve the overall customer experience. Despite these areas for improvement, HFS offers a reliable and cost-effective solution for many consumers. Its ongoing efforts to expand services and improve user experience suggest a commitment to becoming a leading choice for online pharmacy needs.
For those within its serviceable regions, Happy Family Store provides a compelling mix of affordability, convenience, and security, making it a solid option for online medication purchases.
Biography of Joseph W. Prows, M.D.
Dr. Joseph Prows is a North American mutt, having traveled a circuitous path to Fort Collins involving Alaska, Louisiana, California, Oregon, Massachusetts, and Texas. He graduated from Tulane University School of Medicine in New Orleans as a member of the “Katrina Class” of 2009 with an MD and a Master’s in Public Health specializing in Epidemiology. In 2012 he graduated from the Alaska Family Medicine Residency Program and subsequently practiced at Anchorage Neighborhood Health Center with an esteemed group of passionate colleagues. His training emphasized full-spectrum care of complex patients in rural and underserved settings. Learn more here.
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